Furniture & Design Solutions FAQ
Your complete guide to furniture selection and interior design services
Get expert answers about our complete furniture solutions, professional design consultations, and room transformation services.
Complete Room Solutions
What does “complete room solution” include?
Our complete room solutions include all major furniture pieces designed to work together harmoniously – dining tables with matching chairs, living room sets with coordinated coffee tables, and bedroom suites with complementary nightstands and dressers, plus professional space planning consultation.
Can you design multiple rooms with consistent style?
Absolutely! Our whole-home approach ensures style continuity across all rooms. We create design flow plans that maintain consistent color palettes, materials, and aesthetic themes while allowing each room to have its unique character.
Do you offer furniture placement services?
Yes, our certified interior designers provide professional furniture placement and room layout optimization. We use 3D visualization tools to ensure optimal space utilization and traffic flow before delivery.
What if I only need one room furnished?
Single room projects are welcome! Whether it’s a dining room, living room, or bedroom, we apply the same professional design principles and offer coordinated furniture collections specifically curated for individual spaces.
Design Consultation & Planning
Is design consultation included with furniture purchases?
Yes! Complimentary design consultation is included with furniture purchases over $1,500. This includes space assessment, style preferences discussion, and professional recommendations for optimal room layout and furniture selection.
Do your designers visit my home?
We offer both virtual and in-home consultations. Virtual consultations use photos and room measurements, while in-home visits provide hands-on space assessment and detailed measurements for custom solutions.
Can you work with my existing furniture?
Absolutely! Our designers excel at integrating new pieces with existing furniture. We assess your current pieces and recommend complementary additions that enhance your overall room design while maximizing your existing investment.
How long does the design process take?
Initial consultations typically take 1-2 hours. Complete room design plans are delivered within 3-5 business days, and furniture delivery is scheduled based on your timeline preferences and product availability.
Delivery & Installation
Do you offer white-glove delivery service?
Yes, white-glove delivery is available for complete room packages and large furniture items. This includes scheduled delivery, professional setup, furniture placement according to your design plan, and removal of all packaging materials.
Can you coordinate delivery for multiple rooms?
Absolutely! We specialize in coordinated multi-room deliveries to minimize disruption to your home. We can schedule sequential room installations or complete whole-home furniture delivery based on your preferences.
What if furniture doesn’t fit as planned?
Our professional space planning prevents fit issues, but if unexpected problems arise, we’ll work with you on alternative solutions including exchanges, modifications, or design adjustments at no additional cost.
Quality & Warranty
What quality standards do you maintain?
All furniture meets commercial-grade standards with premium materials, reinforced construction, and rigorous quality testing. We partner only with certified manufacturers who meet our strict durability and craftsmanship requirements.
What warranty protection do you provide?
Complete furniture collections include our 8-year comprehensive warranty covering manufacturing defects, structural integrity, and finish quality. Individual pieces carry manufacturer warranties plus our service guarantee.
Do you offer furniture protection plans?
Yes, extended protection plans are available covering accidental damage, staining, and wear beyond normal use. These plans are especially popular for dining and living room furniture in busy households.
Ready to Transform Your Home?
Our furniture experts and interior designers are ready to help you create beautiful, functional living spaces with our complete room solutions.